Frequently Asked Questions

We currently support Binance, Bybit, Hyperliquid, and Coinbase. Each exchange is carefully integrated to provide the best trading experience with their specific features and advantages. Our platform handles spot trading, futures, perpetual contracts, and advanced order types across all supported exchanges.

Our platform connects to your exchange accounts via secure API keys, allowing you to set up and run trading strategies 24/7. You can choose from our pre-built strategies like grid trading, market making, and scalping, or create your own using our visual strategy builder. All strategies include comprehensive risk management and real-time monitoring.

Yes, we take security seriously. Your API keys are encrypted using industry-standard AES-256 encryption and stored securely in our protected databases. We never have withdrawal access to your funds, and you can revoke access at any time. All data transmission is encrypted using TLS 1.3, and we follow strict security protocols.

You can create a wide range of strategies, from simple trend-following to complex multi-timeframe analysis. Our platform supports over 100 technical indicators, custom conditions, advanced risk management rules, portfolio rebalancing, and AI-powered signal generation. Popular strategies include SuperTrend Pro, crypto scalping, market making, and grid trading.

We offer three subscription tiers: Professional ($49/month), Premium ($99/month), and Max ($199/month). Each tier includes different features like number of strategies, API rate limits, and advanced analytics. We also offer a 30-day money-back guarantee so you can try all features risk-free.

We provide 24/7 technical support via email and live chat. Premium and Max users get priority support with faster response times and access to our exclusive trading community. We also offer comprehensive documentation, video tutorials, and regular webinars to help you maximize your trading success.

Yes, our platform is fully responsive and works seamlessly on mobile devices. You can monitor your positions, receive alerts, and manage your strategies from anywhere. We also offer push notifications for important trading events and strategy updates.

Absolutely! Our platform includes comprehensive backtesting capabilities with historical data going back several years. You can test your strategies across different market conditions, analyze performance metrics like Sharpe ratio and maximum drawdown, and optimize parameters before deploying live trading.